COVID-19 Critical Update

In an ongoing effort to protect and care for the community, UNC Health Southeastern is providing an update to our visitation guidelines for the medical center.

Beginning at 11 a.m. on Friday, January 29, patients will be allowed to designate one visitor for their hospital stay. The designated visitor will be allowed to visit a maximum of two hours per day. Patients who require additional, special assistance (with physician approval) may be allowed two visitors per day for up to 24 hours per day.

Exceptions will be made for laboring, pediatric and NICU patients, as well as those who are receiving end-of-life care.

Visiting hours will be 11 a.m. to 7 p.m. daily. All visitors must be at least 18 years of age. Individuals who are over 65 or pregnant are discouraged from visiting. Visitors must present valid photo identification, pass daily screenings to include temperature checks, and be non-immunocompromised. Each visitor will be required to sign a visitor agreement form acknowledging their understanding of exposure risks and that they do not have COVID-19 or have been exposed within the past two weeks.

Visitors of patients who are COVID-19 positive will be required to wear full personal protective equipment (PPE) which will be provided by the medical center, prior to entering the patient’s room.

“Our revised visitation policy speaks to our commitment to ensuring that we provide the best healing environment for our patients and that their loved ones can provide the emotional support needed to ensure a quick and full recovery,” said Patrick Ebri, PhD, UNC Heath Southeastern Vice President and Chief Engagement Officer.

Family and friends who are unable to visit are encouraged to contact their loved ones through telephone calls. Video calls may be arranged by appointment through Patient Relations.

Concerns or questions may be directed to UNC Health Southeastern Guest Services department at (910) 671-5592.